A&B Naturals Return Policy
Unopened items with a paper receipt may be returned/exchanged within 30 days of purchase.
Exclusions apply, including produce, frozen/refrigerated items & fresh bread.
Due to their perishable nature, these items cannot be returned unless the product was found to be damaged or spoiled upon opening.
Opened items are eligible for return/exchange only if the product is compromised in some way.
(i.e., mold found under yogurt label or produce rotten on inside.)
In addition, we cannot accept returns/exchanges for opened products that a customer “did not enjoy” upon trying. Please note: we are a small business & encourage you to try new items. This is however, for lack of a better term, at your own risk.
Returns without a paper receipt. Items returned without a paper register receipt will have 20% taken off of the price marked on the item, or the current shelf price if the price tag is missing.
No exceptions. This is due to our loyalty program. (See below)
Items sold at a 50% discount are not eligible for return. These items are sold either past their best-by date or have been damaged; they are sold as is.
All returns/exchanges are subject to manager approval.
A&B Naturals Loyalty Program
As a thank you to our community, A&B offers a loyalty program where customers can save up their register receipts & apply them to future discounts. Credit card/debit/EBT receipts do not qualify for the discount. Regarding the loyalty program, receipts do not expire, but they do fade in time. If we cannot read the total, we cannot use it towards a discount.
Treat your receipts like cash, if you lose them or forget to bring them in, we will not offer a discount. Receipts must be presented in person; photos/copies are not accepted. No exceptions.
$100 worth of receipts will give you 10% off your next purchase. *
$200 worth of receipts will give you 20% off your next purchase. *
*Any receipt that has already been discounted for any reason cannot be used towards a future discount. No exceptions.
Customers may also donate their receipts to local organizations including the Bar Harbor Food Pantry, The Community School of MDI & Open Table MDI. Upon donating your receipt, the organizations listed above will be eligible for our loyalty discount.
**Please note, donating your receipt means giving up your receipt; any items wished to be returned without a receipt will be subject to a 20% discount off the items stickered price or current shelf price if price tag is missing.
Management reserves the right to update or change these regulations at any time.